Email - Primary Communication
Phone Calls - By Appointment
In Person or Zoom Meetings - By Appointment
Texts - Mid-Travel Communication
Facebook Messenger - Will Be Redirected to Email or Phone Appointment...I have a lot of issues with Facebook not sending me alerts to messages.
We live in a time where technology is so easily accessible and messages come at us from a variety of sources. This has made it very difficult to keep up with messages as my business has grown. I do my best to reply to all messages in a timely manner, and I do not want to miss a question or message that you might send. To streamline everything and to make sure we are on the same page, I ask that all communications be sent in via email unless you are mid-travel.
Email messages allow me to keep track of all the working parts of your trip and also serve as documentation as we work on each detail. I want to make sure that neither of us miss anything!
I am always happy to set up an appointment for a phone conversation or a meeting (if you are local) for any part of your vacation that needs more attention.
By implementing these guidelines, it will allow me to keep my quality of service to the level you expect and the level that I desire to provide to my clients.
When you book with me, my services are included. I have contracts with the vendors I book, and they pay me, after your trip is complete, when you book through me. (They do not pay me on any work I've done on a trip that gets cancelled.) It is the same price as booking direct. They factor in what they pay me as part of the public price. If you book direct, you're paying for a service you're not getting.
If you've already booked directly and now understand the importance of professional assistance in your planning, I will charge a fee, as I would not be paid by the vendor. The fee will be based on the services needed and will be agreed upon before services begin. (Fees start at $250)